Lowongan Head of IT Technical Services and DR Pada Perusahaan Sun Life di Jakarta Selatan, Jakarta

Perusahaan Sun Life membuka lapangan pekerjaan untuk posisi Head of IT Technical Services and DR di wilayah Jakarta. Jenis pekerjaan yang kami berikan adalah Full-time.

Kriteria pekerja yang kami butuhkan adalah mempunyai kemampuan Information Technology dengan pengalaman Not Applicable, serta pekerja yang jujur, disiplin, dan bertanggung jawab.

Perusahaan Sun Life sendiri bergerak dibidang Insurance and Financial Services yang tentu saja jika anda tertarik dengan lamaran perusahan ini dapat langsung mendaftar.

Informasi Lowongan

Deskripsi Lowongan

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues – experts in their fields – who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients – who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
Job Description

• Ensure all IT Technical Services deliver above the agreed SLA.
• Ensure all IT Technical Services projects are delivered as per requirements and within cost and time.
• Ensure IT Technical Services expenses are within the budget, or acceptable variance.
• Ensure IT Technical Services team is equipped and motivated to deliver their tasks.

Preferred Skills

• Understanding of Life Insurance Business Processes.
• Overall understanding of IT Infrastructure for delivery of IT services covering network, server and voice technology
• IT Architecture Planning
• IT Data Center Infrastructure management
• IT Service Management
• AWS Cloud migrations/adoption and Operations
• Data & Voice Communication
• Windows and UNIX system management
• IT Audit
• Portfolio / Program & Project Management
• Incident, Problem & Change Management
• Capacity & Availability Management

Soft Skills

• Good communication
• Problem solving ability.
• Negotiation/conflict resolution ability
• Strong Leadership

Qualifications

• University degree with 10-12 years IT Infrastructure experience in the financial industry, preferably life insurance.
• Value-added qualifications: LOMA, PMP/Agile Scrum, ITIL, CCNA/ CCNP, CDCP, AWS Cloud Certification

Responsibilities

• Manage a diverse team comprising of technical support subject matter expert in the area of network, server, and voice, IT desktop support and IT Service Desk; IT Infrastructure Project Management; handling multi-platform UNIX & Windows servers, enhanced network & security devices, and latest voice devices technology; support infrastructure for Core and all satellite business applications use by HQ and branches in SLFI.
• Manage Business Users expectations on daily operations and service level delivery.
• Coordinate, negotiate and monitor multiple delivery partners spanning DBTS, Asia Service Center, Asia Cloud Hub, Digital Enterprise and local IT Infrastructure vendors.
• Actively manage and control the IT Technical Services expenditure, monitor HDW and SW maintenance, and IT Manage Services fee within the IT Infrastructure budget.
• Own the IT Disaster Recovery & Business Continuity plan, ensuring the infrastructure supports the business requirements and is appropriately tested.
• Own the audit response and point of contact to Audit related to IT Technical Services

Job Category:
IT – Technology Services
Posting End Date:

Kelebihan

• Lingkungan nyaman
• Diajari saat mulai bekerja
• Bonus gaji jika ada lembur