Cari Lowongan di Indonesia

Lowongan Technical Account Manager Pada Perusahaan VIDA Digital Identity di Jakarta

Published 5 months ago

Post lowongan ini sudah lebih dari 30 hari, kemungkinan sudah tidak berlaku lagi silahkan klik tombol "Lamar Sekarang" di paling bawah untuk informasi lebih lanjut.

Pilih Bahasa

Perusahaan VIDA Digital Identity membuka lapangan pekerjaan untuk posisi Technical Account Manager di wilayah Jakarta. Jenis pekerjaan yang kami berikan adalah Full-time.

Kriteria pekerja yang kami butuhkan adalah mempunyai kemampuan Sales and Business Development dengan pengalaman Mid-Senior level, serta pekerja yang jujur, disiplin, dan bertanggung jawab.

Perusahaan VIDA Digital Identity sendiri bergerak dibidang IT Services and IT Consulting yang tentu saja jika anda tertarik dengan lamaran perusahan ini dapat langsung mendaftar.

Informasi Lowongan

Perusahaan:	VIDA Digital Identity
Posisi:	Technical Account Manager
Wilayah:	Jakarta
Fungsi Pekerjaan:	Sales and Business Development
Tingkat Pekerjaan:	Mid-Senior level
Jenis Pekerjaan:	Full-time
Industri:	IT Services and IT Consulting

Deskripsi Lowongan

Serve as the primary point of contact for our customers, especially in understanding their technical inquiries,needs, problems and requirements.
Main gateway to Eng, InfraOps, Data, and Product teams for addressing customer needs and problems.
Build and maintain strong relationships with customers, acting as their trusted advisor and providing exceptional customer service.
Understand and articulate VIDA’s products, technologies, and solutions, and provide technical guidance and support to customers.
Proactively identify and address customer issues, providing timely solutions and ensuring customer satisfaction.
Provide strategic guidance to customers, helping them optimize their usage of VIDA’s products and solutions to achieve their business objectives, working closely with CSM and BD.
Collaborate with internal teams, including Engineering and Infra Ops, sales, support, and product, to address customer needs/problems and deliver value-added services.
Stay updated with VIDA’s products, industry trends, and customer requirements, and continuously improve technical knowledge and skills.
Monitor and track customer usage of VIDA’s products and solutions, and provide insights and recommendations to improve customer experience.
Collect and analyze customer feedback, and communicate customer requirements and feedback to internal teams for product improvement.
Minimize escalations by Cust Support through empowerment, tools and knowledge sharing.

Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or related field.
Minimum 6 years of experience in a technical customer-facing role, such as technical account management, customer success, or solution consulting.
Strong technical aptitude and ability to understand complex technical solutions.
Excellent interpersonal and communication skills, with the ability to build relationships and communicate effectively with customers and internal teams. Very Customer Focus and act as Customer’s voice.
Proactive problem-solving skills, with the ability to anticipate and address customer issues.
Ability to provide strategic guidance to customers and align technical solutions with business objectives.
Experience in cross-functional collaboration and working with sales, support, and product teams.
Self-motivated, results-oriented, and able to work independently and in a team.
Knowledge of identity verification, digital signatures, or authentication technologies is a plus.
Professional certifications related to technology or customer success is a plus.

Kelebihan

Bonus jika lembur
Mendapatkan pengalaman
Lingkungan kerja nyaman

Lamar Pekerjaan

Informasi yang kami tampilkan di atas bisa saja diperbaharui secara mendadak, harap tetap mencari informasi yang lengkap melalui tombol "Lamar Sekarang" atau di website resmi perusahaan VIDA Digital Identity, agar tidak menemukan kejadian yang tidak diinginkan ^_^.

Tips dari Admin: melamar pekerjaan tidak dipungut biaya.

Semoga kalian mendapat pekerjaan yang diinginkan. Aamiin.

Lamar Sekarang Laporkan Lowongan

Instruksi

Klik tombol "Lamar Sekarang" yang ada di atas.
Setelah itu anda akan diarahkan ke halaman Pengajuan Lamaran, disana ada tips mengirim lamaran dan wawancara.
Di halaman pengajuan lamaran klik tombol "Menuju ke pengisian form".
Di halaman tersebut anda dapat melihat informasi perusahaan lebih lengkap dan melihat jumlah orang yang sedang melamar pekerjaan tersebut.
Selanjutnya adalah klik "Lamar" atau "Apply".
Silahkan anda mendaftar di website tersebut jika belum mempunyai akunnya, namun jika sudah anda dapat langsung mengisi form lamaran.
Selesai.

Informasi Perusahaan

VIDA Digital Identity

Industri: IT Services and IT Consulting

VIDA Digital Identity adalah penyedia keamanan dan solusi identitas digital terpadu. Kami membantu meningkatkan kecerdasan dan efisiensi melalui identifikasi otentikasi, autentikasi dan preventif. Layanan kami memungkinkan pengembang aplikasi dan solusi untuk secara andal mengidentifikasi pengguna, memantau sesi, mengonfirmasi smartphone, dan lebih banyak lagi.

Kami berdedikasi untuk selalu meningkatkan standar keamanan pada identifikasi online, berkat pengalaman kami selama 10 tahun di pasar digital identity. Kami memperluas cakrawala kami melalui penggabungan teknologi identitas terdepan dan proses otentikasi. Kami juga telah berfokus untuk menyediakan layanan yang aman, andal dan mudah digunakan oleh pengembang dan pengguna.