Lowongan Service Express Agent Pada Perusahaan Westin Hotels & Resorts di Jakarta

Published 11 months ago

Post lowongan ini sudah lebih dari 30 hari, kemungkinan sudah tidak berlaku lagi silahkan klik tombol "Lamar Sekarang" di paling bawah untuk informasi lebih lanjut.

Pilih Bahasa

Perusahaan Westin Hotels & Resorts membuka lapangan pekerjaan untuk posisi Service Express Agent di wilayah Jakarta. Jenis pekerjaan yang kami berikan adalah Full-time.

Kriteria pekerja yang kami butuhkan adalah mempunyai kemampuan Other dengan pengalaman Entry level, serta pekerja yang jujur, disiplin, dan bertanggung jawab.

Estimasi gaji yang ditawarkan oleh perusahaan ini cukup kompetitif sekitar Rp 2.000.000 - Rp 10.000.000 (per Bulan). Namun gaji tersebut dapat naik atau turun tergantung dari perusahaan yang memutuskannya.

Perusahaan Westin Hotels & Resorts sendiri bergerak dibidang Hospitality yang tentu saja jika anda tertarik dengan lamaran perusahan ini dapat langsung mendaftar.

Informasi Lowongan

Perusahaan:Westin Hotels & Resorts
Posisi:Service Express Agent
Wilayah:Jakarta
Fungsi Pekerjaan:Other
Tingkat Pekerjaan:Entry level
Gaji:IDR 2.000.000 - IDR 10.000.000 per Bulan
Jenis Pekerjaan:Full-time
Industri:Hospitality

Deskripsi Lowongan

Job Number 23088560
Job Category Rooms & Guest Services Operations
Location The Westin Jakarta, Jl. H.R. Rasuna Said Kav.C-22 A, Jakarta, Jakarta, Indonesia VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
Position Summary
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider’s customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

Kelebihan

  • Mendapatkan pengalaman
  • Diajari terlebih dahulu
  • Mendapatkan bonus jika lembur

Lamar Pekerjaan

Informasi yang kami tampilkan di atas bisa saja diperbaharui secara mendadak, harap tetap mencari informasi yang lengkap melalui tombol "Lamar Sekarang" atau di website resmi perusahaan Westin Hotels & Resorts, agar tidak menemukan kejadian yang tidak diinginkan ^_^.

Tips dari Admin: melamar pekerjaan tidak dipungut biaya.

Semoga kalian mendapat pekerjaan yang diinginkan. Aamiin.

Instruksi

  • Klik tombol "Lamar Sekarang" yang ada di atas.
  • Setelah itu anda akan diarahkan ke halaman Pengajuan Lamaran, disana ada tips mengirim lamaran dan wawancara.
  • Di halaman pengajuan lamaran klik tombol "Menuju ke pengisian form".
  • Di halaman tersebut anda dapat melihat informasi perusahaan lebih lengkap dan melihat jumlah orang yang sedang melamar pekerjaan tersebut.
  • Selanjutnya adalah klik "Lamar" atau "Apply".
  • Silahkan anda mendaftar di website tersebut jika belum mempunyai akunnya, namun jika sudah anda dapat langsung mengisi form lamaran.
  • Selesai.

Informasi Perusahaan

Westin Hotels & Resorts

Industri: Hospitality

Westin Hotels & Resorts adalah jaringan hotel mewah dari Marriott International. Dikelola oleh global hospitalityer, Westin memiliki hotel di seluruh negeri dan berbagai negara dengan konsisten menawarkan pelanggan kualitas tinggi, layanan hebat, dan pengalaman yang tak terlupakan. Westin berdedikasi untuk memberikan pelatihan dan layanan yang luar biasa di seluruh dunia dengan mendukung semua karyawan untuk mencapai tujuan mereka.