Lowongan IT Helpdesk Engineer Pada Perusahaan Garena di Jakarta

Perusahaan Garena membuka lapangan pekerjaan untuk posisi IT Helpdesk Engineer di wilayah Jakarta. Jenis pekerjaan yang kami berikan adalah Full-time.

Kriteria pekerja yang kami butuhkan adalah mempunyai kemampuan Information Technology dengan pengalaman Associate, serta pekerja yang jujur, disiplin, dan bertanggung jawab.

Estimasi gaji yang ditawarkan oleh perusahaan ini cukup kompetitif sekitar Rp 2.000.000 - Rp 10.000.000 (per Bulan). Namun gaji tersebut dapat naik atau turun tergantung dari perusahaan yang memutuskannya.

Perusahaan Garena sendiri bergerak dibidang Entertainment Providers yang tentu saja jika anda tertarik dengan lamaran perusahan ini dapat langsung mendaftar.

Informasi Lowongan

Deskripsi Lowongan

IT Helpdesk Engineer is the backbone of our business. You will help to develop a competitive advantage by defining our technology objectives, assessing solution options, and devising technical solutions that help us achieve both strategic goals and meet operational requirements. As a part of our team, you’ll help deliver seamless IT experiences and support to our employees by providing responsive helpdesk service, stable networks, and reliable IT systems.

Job Descriptions:

• Provide day-to-day technical support to end users and ensure the smooth running of computers, network devices and printers
• Troubleshoot and resolve end user application issues, maintain and update technical support documentation
• Handle asset management, maintain inventory and liaise with vendors
• Maintain and monitor office network infrastructure, IT security and antivirus tools
• Other duties include performing first level troubleshooting and support for scheduled server backups, system monitoring and reports

Qualifications:

• Diploma or degree in Computer Sciences, Information Technology or a related field preferred
• 1-3 years of relevant experience operating in a similar role
• Fluent in English both verbal and written is a must
• In-depth knowledge of computer hardware, software, and OS (Windows and macOS)
• Understanding of TCP/IP, IP addressing and LAN technology including switching and routing fundamentals
• Competent at documenting standard operating procedures and knowledge articles
• Ability to cover after-office hours and weekend support if there are any infrastructure issues or activities
• Enthusiastic and willing to learn in a fluid and fast-paced environment
• Passionate in IT technology and wants to make a difference with technology solutions
• Good interpersonal and communication skills to interact effectively at all levels
• Strong analytical and troubleshooting skills

Kelebihan

• Bonus jika lembur
• Mendapatkan pengalaman
• Lingkungan kerja nyaman